Answers from your real catalogue
Materials, measurements, care, fit notes — read from the product pages you already wrote.
Is the Aran jumper true to size?
PixelChat
It runs one size large — the product page suggests sizing down. 100% merino, 640g.
PixelChat · a Pixel Movers product
Your storefront's smartest salesperson, available 24/7.
Answers product questions, checks stock, and adds items to cart — right inside the chat, so shoppers never leave the page.
- Shopify App Store
- No code
- Live catalogue + stock
- Order lookup
Northfold Supply
The Aran Jumper
$74.00
PixelChatOnline
Do you have the olive one in medium?
Olive / M — 3 left in stock. Olive / L is sold out. Want me to add the medium?
Aran Jumper · Olive / MAdded to cart · $74.00
Ask about sizing, stock, delivery…
The problem
Shoppers ask. Nobody's there. They leave.
A question about sizing, stock or shipping is a shopper who's ready to buy and looking for one reason to trust you. Most of those questions arrive outside business hours — and every unanswered one is an abandoned cart.
It's also the same forty questions, over and over, answered by you instead of your store.
Is the olive in stock in a medium? Need it for Saturday.
9:14 am
By then she's bought a jumper somewhere else. The cart is still sitting there.
What it does
It doesn't just answer. It acts.
PixelChat is wired into your live catalogue, inventory and orders. That's the difference between a bot that deflects questions and a salesperson who closes the sale.
Checks stock, variant by variant
Live inventory, down to the colour and size. No "let me check and get back to you".
Any chance the charcoal comes back in a large?
PixelChatCharcoal / L is out. Charcoal / M has 2 left, and the ecru is in every size.
Adds to cart in the conversation
The shopper never goes back to hunt for the right variant. It's already in the cart.
Add two of the ecru mediums.
PixelChatDone — Ecru / M × 2 in your cart, $148.00. Checkout when you're ready.
Looks up orders for signed-in customers
"Where is it?" is your most common email. It answers itself now, for logged-in customers only.
Has my order shipped yet?
PixelChatOrder #10482 shipped Tuesday. Tracking says out for delivery today — here's the link.
Quotes your policies, not generic ones
Shipping, returns, exchanges — answered from the knowledge base you write, in your words.
Can I send it back if it doesn't fit?
PixelChatYes — 30 days, unworn, free return label. Sale items are exchange only.
Speaks first when a shopper stalls
Idle on a product page, or heading for the tab close — it opens with something useful.
PixelChat · unpromptedStill deciding between the olive and the ecru? I can tell you which one's warmer, and what's left in your size.
Knows when to get out of the way
When a question needs a person, it says so and passes the whole conversation to your team — no repeating, no restarting. It never invents an answer to look helpful.
I need to change the address on an order that already shipped.
PixelChatThat one needs a human. I've sent the thread to the team with your order attached — they'll reply by email.
Get started
Your catalogue already has the answers. Let it reply.
Install from the Shopify App Store, add your policies, and PixelChat starts answering on your storefront. Turn it off whenever you like.
Placeholder link — point #app-store at your listing
How it works
Four steps. No code.
Nothing to hand to a developer, no theme files to edit, and nothing to upload. If you can install an app from your Shopify admin, you can do all of this yourself.
- Step 01
Install the app
From the Shopify App Store, in your admin. One click, standard permissions.
- Step 02
It reads your catalogue
Products, variants, prices and stock sync on their own, and stay in sync.
- Step 03
Add your policies
Paste in shipping, returns and sizing, or your FAQ page. Edit it any time.
- Step 04
Publish the widget
Choose where it sits and what it's called. It's live on your storefront.
Pricing
Simple monthly plans. Numbers coming.
Final pricing isn't set yet. The structure is: one plan per store size, billed monthly through Shopify, cancel from your admin.
Starter
For a single store with a focused catalogue.
$XX/mo
Placeholder price
- Product answers from your catalogue
- Real-time stock and variants
- Policy answers from your knowledge base
- XX conversations a month
- Email support
Growth
For stores where chat is expected to sell, not just support.
$XX/mo
Placeholder price
- Everything in Starter
- Add to cart inside the chat
- Order status for signed-in customers
- Proactive engagement — idle and exit intent
- XX conversations a month
Plus
For larger catalogues and more than one storefront.
$XX/mo
Placeholder price
- Everything in Growth
- Human handoff routing to your team
- XX storefronts
- XX conversations a month
- Priority support
About the product
What PixelChat is — and what it isn't.
PixelChat is an AI shopping assistant for Shopify stores. It answers shoppers from your product catalogue, your live inventory and the policies you give it. It can add items to the cart and, for signed-in customers, look up their order status.
It isn't a replacement for your team. When a question falls outside what your store has told it, it says so and hands the conversation over rather than guessing.
PixelChat is new. There are no customer logos on this page because there are no customers to show yet — we'd rather show you exactly what it does and let you judge it.
Built for Shopify · installs from the Shopify App Store · a Pixel Movers product
Legal & support
A real inbox, answered by the people who build it. Merchant support questions go here.
Merchant updates
Product updates, not marketing.
An email when we ship something new, plus short, practical notes on the questions shoppers actually ask. Unsubscribe in one click.